Sometimes head-end equipment is located in scarcely-visited rooms and moisture or pest issues don’t go noticed until something stops working. Check the panels, and open the panel doors if possible to see if any of the batteries are displaying any signs of corrosion or swelling. If the battery install date is older than three years, it might also be a candidate for replacement.
Make sure the focus is clear and the image is crisp. Make sure the field-of-view has not deviated from the desired angle, and verify no moisture has built up on the inside of the camera. This way when there is an incident, you won’t be surprised to know a camera has fallen out of focus, has been obstructed by added equipment, or some other condition has occured preventing you from getting that much-desired footage.
When you do need to review an incident, nothing can be more frustrating than when the footage isn’t there. By routinely pulling footage you can ensure that motion sensitivity levels are where they need to be, that hard drives are still in working order, and that you know/ remember how to export footage before being in a high-pressure situation to do so.
Database bloat is a major security concern for many cardholders. Sometimes the staff managing employee turnover don’t keep the staff maintaining the access control or intrusion system database apprised of personnel changes. Doing a routine database cleanup can ensure that former employees, tenants, and vendors don’t have access to your building when they shouldn’t.
When an alarm occurs, our monitoring company calls down a list of responsible persons, or RPs. This list doesn’t always get revisited frequently enough to account for employee turnover. By routinely updating your RP list, you make sure that when an alarm does occur, the right person is getting the call.